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Scan errors

Last updated Scanning

AI summary

When you encounter a scan error in your scan job history, find its message, cause, and fix in the reference pages below. Most errors come from missing permissions or Microsoft API limits.

A scan error means Rencore Governance could not read part of your tenant during a scan job, so some objects may be missing or out of date. Each page below quotes the exact message, explains the cause and gives the fix; most come from missing permissions or a known Microsoft API limit. You find scan errors in the scan job history of the Environment.

Start with

  1. SharePoint: too many subsites Why a site collection with too many subsites cannot be scanned.
  2. SharePoint: forbidden, access denied to resource Fix a SharePoint scan error about a site icon that tenant policies block.
  3. Power Platform: the user cannot be created in Microsoft Dataverse Fix a Power Platform scan that fails because the scanning account is not in the right security group.

All guides in scan errors

Power Platform 3 guides

Scans that fail on Dataverse users and permissions.

SharePoint 3 guides

Blocked site resources, invalid list storage sizes and site collections with too many subsites.

Teams 1 guide

Channel tabs without a display name.

  • Teams: channel tabs null

    A Microsoft Graph bug stops the scan of Teams channel tabs when a tab has no name.

    2 steps Teams