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Access the Rencore Support Portal

Last updated General

AI summary

Sign in to support.rencore.com with your Support Portal account to submit and track support tickets. Your Support Portal account is separate from your Governance sign-in.

Sign in to the Rencore Support Portal to create, manage and track your support requests for Rencore products and services. In the portal, you submit new tickets, follow existing requests, add information and talk to Rencore Support engineers.

Before you begin

  • A Support Portal account. It is separate from your Rencore Governance sign-in and does not depend on your Rencore role. See Create a Support Portal account.

Steps

  1. Go to support.rencore.com.
  2. Sign in with your registered account.

Frequently asked questions

What can I do in the Rencore Support Portal?

In the Rencore Support Portal, you can submit new tickets, follow existing requests, add information and talk to Rencore Support engineers. It covers support requests for Rencore products and services.

Can I use my Rencore Governance sign-in for the Support Portal?

No. The Support Portal account is separate from your Rencore Governance sign-in. You need to sign in with your registered Support Portal account.

Does my Rencore role affect access to the Support Portal?

No. Access to the Support Portal does not depend on your Rencore role. You only need a Support Portal account, which you sign in with at support.rencore.com.